How to cancel or stop sync in OneDrive (2024)

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How to cancel or stop sync in OneDrive

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If you want to stop a file or folder from syncing or backing up, you can pause the upload or download. See Stop syncing temporarily below for details.

If uploads or downloads with the OneDrive websiteare taking too long, or you selected the wrong files, theycan be cancelled. You can also cancel uploads and downloads on mobile devices.See Stop syncing some files below for details.

If you want to opt out of using OneDrive or you want to remove an account after you change job or graduate, you can unlink your Microsoft or work/school account. See Stop syncing everything below for details.

If syncing is slowing down your computer or internet connection, or it's just at a bad time for you, you can pause OneDrive and schedule the sync to resume later.

  1. Right-click (or CTRL-click in Mac) the OneDrive icon on the taskbar.

  2. Select Pause syncing then chooseeither 2 / 8 / 24 hours or selectQuit OneDrive.

  3. To restart, press the Windows key or open Mac Spotlight and type OneDrive, then select the OneDrive app.

Tip:The sync will resume automatically, but you can keep rescheduling so that the sync runs overnight.

Choose OneDrive folders

If you don't want to sync all of your folders in OneDrive to your computer, you can specify which folders you'd like to sync. Learn more about how to choose which OneDrive folders to sync to your computer.

To cancel an upload to the OneDrive website

  1. On the top toolbar, select How to cancel or stop sync in OneDrive (1) Uploading to show the Progress of each file.

  2. To cancel the entire upload, select How to cancel or stop sync in OneDrive (2) at the top of the list.

    Tip:You can also cancel individual files from the upload.

To stop a downloadfrom the OneDrive website

  1. Go to the download area of your browser (at the bottom of the browser window).

  2. Select the downloading file options and choose Cancel.

    How to cancel or stop sync in OneDrive (3)

To cancel a OneDrive upload on your mobile device

  1. Tap the X underneath the thumbnail of the file that's being uploaded.

To stop a OneDrive download on your mobile device

  1. Open your Download Manager notifications.

  2. Tap Cancel by the file download you want to stop.

To cancel opening a OneDrive file

When you use File Explorer to open a file marked as How to cancel or stop sync in OneDrive (4) Available when online, OneDrive will download it first. To stop this download follow these steps:

  1. Open OneDrive from the icon on the taskbar.

  2. Select the X next to the file currently downloading.

    How to cancel or stop sync in OneDrive (5)

If you made a mistake adding or uploading the file to your OneDrive folders

  1. Pause OneDrive.

  2. Delete itor move it out of your OneDrive folders.

    Tip:Files deleted from OneDrive.com go to your OneDrive recycle bin. Files deleted from your computer's OneDrive go to your computers Recycle Bin or Trash.

  3. Select the OneDrive icon on the taskbar or menu bar and select Resume How to cancel or stop sync in OneDrive (6).

If you accidentally marked a file or folder as "Always keep on this device"

  1. Close OneDrive by right-clicking the OneDrive taskbar or menu bar icon.

  2. Restart OneDrive from the Windows Start menu or Mac Finder.

  3. Mark the file or folder as Free up space.

  4. If you made a mistake adding or uploading the file to OneDrive, you can delete itor move it out of your OneDrive folders.

To cancel file deletion

If you accidentally deleted or moved a lot of files, and want to stop the deletion, the safest option is to let the action complete, then undo (CTRL/How to cancel or stop sync in OneDrive (7)+ Z) or restore the files.

  1. To restore files, go to the OneDrive website and open your Recycle bin.

  2. Select the file(s) that were deleted by mistake and select Restore.

Quit OneDrive

  1. Right-click (or CTRL-click in Mac) the OneDrive icon on the taskbar.

  2. Select Pause syncing then select Quit OneDrive.

Remove an account

If you want to stop using OneDrive or you want to remove an account after you change job or graduate, you can unlink your Microsoft or work/school account.

  1. Select the OneDrive cloud icon from the taskbar or menubar, select the gear iconthen selectSettingsorPreferences.

  2. Select then Settings again and go to the Account tab.

  3. Select Unlink this PC.

Remove OneDrive from Windows 10/11

If you want to uninstall OneDrive, follow the steps below.

  1. Open Settings to find the list of installed apps.
    Open Settings

  2. Scroll down to find Microsoft OneDrive, and then select and Uninstall.

Read turn off, disable, or uninstall OneDrive for help on removing OneDrive from other platforms.

Tip:You won't lose files or data by removing OneDrive fromyour computer. You can always access your files by signing in to OneDrive.com.

See also

How to Pause and Resume sync in OneDrive

Turn off, disable, or uninstall OneDrive

Unlink and re-link OneDrive

Need more help?

How to cancel or stop sync in OneDrive (8)

Contact Support
For help with your Microsoft account andsubscriptions, visit.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, selectContact Supportto be routed to the best support option.

How to cancel or stop sync in OneDrive (9)

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How to cancel or stop sync in OneDrive (2024)

FAQs

How to cancel or stop sync in OneDrive? ›

To Pause syncing

Right-click (or CTRL-click in Mac) the OneDrive icon on the taskbar (or menubar). Choose how long you wish to pause for: 2, 8, or 24 hours and check that the white or blue OneDrive cloud icons in the notification area shows Paused.

How do I stop or pause OneDrive synchronization? ›

To Pause syncing

Right-click (or CTRL-click in Mac) the OneDrive icon on the taskbar (or menubar). Choose how long you wish to pause for: 2, 8, or 24 hours and check that the white or blue OneDrive cloud icons in the notification area shows Paused.

How do I clear OneDrive sync settings? ›

To reset the OneDrive desktop sync app in Windows
  1. Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK.
  2. A blank Command Prompt window will open, and after about ten seconds the window will close. ...
  3. If OneDrive is still not syncing, press the Windows key and R again.

How do I control what OneDrive syncs? ›

Choose which OneDrive folders to sync to your computer
  1. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.)
  2. Go to the Account tab.
  3. Select Choose folders.

How do I stop OneDrive from syncing folders without deleting files? ›

Step 1: Right-click the OneDrive icon in the system tray or menu bar. Step 2: Head to Settings > Account > Choose folders. Step 3: Uncheck the folders you want to un-sync while keeping others checked. Step 4: Click OK to apply the changes.

Why is OneDrive syncing everything? ›

Why OneDrive Syncing Everything? Sometimes, OneDrive syncs everything because you have enabled the Manage Backup feature. And you often save your files to Documents, Pictures, and Desktop folders but you do not want to sync them to OneDrive. As a result, OneDrive will sync everything automatically.

Can I stop certain files from syncing to OneDrive? ›

Here are the steps you can use to do this:
  1. Right-click on the OneDrive icon in the system tray at the bottom-right of your screen.
  2. Select "More" and then click on "Settings."
  3. Go to the "Account" tab and click on "Choose folders."
  4. Uncheck the folders that you do not want to sync with OneDrive.
Nov 17, 2023

How do I clean up OneDrive? ›

9 steps to clean up your OneDrive
  1. Empty the Recycle Bin. ...
  2. Check the size of your OneDrive. ...
  3. Move shared documents to SharePoint or Teams. ...
  4. Create or Request a SharePoint or Teams site. ...
  5. Find the largest and the oldest documents. ...
  6. Remove versions. ...
  7. Move private files to a personal location. ...
  8. Empty the Recycle Bin and check storage.
Jan 26, 2020

How do I cancel OneDrive? ›

Cancel Onedrive Subscription.
  1. Go to the OneDrive website.
  2. Sign in to your account.
  3. Click your profile picture in the top right corner of the page.
  4. Select Settings.
  5. Under Account, click Manage billing.
  6. Under Subscription, click Cancel subscription.
  7. Follow the instructions on the screen to complete the cancellation.
May 24, 2023

How do I know which OneDrive is syncing? ›

The OneDrive icon displays different statuses to indicate the sync status:
  1. A green checkmark indicates that the files are "Up to date" and fully synced with OneDrive.
  2. A circle arrow indicates that files are "Syncing" or being uploaded/downloaded to/from OneDrive.
Jun 19, 2023

What happens if I uninstall OneDrive? ›

You won't lose any data by uninstalling OneDrive. Your OneDrive folder will stop syncing, but any files or data you have in OneDrive will still be available when you sign in at OneDrive.com.

What does the OneDrive icon look like? ›

Blue cloud or cloud with arrow icon

A Blue cloud or a cloud with an arrow icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don't take up space on your computer. You can't open online-only files when your device isn't connected to the Internet.

Why can't I stop OneDrive from syncing? ›

The most probable reason for OneDrive can't stop syncing folder is the backup settings in your OneDrive. If you configure OneDrive backup to protect your data, and then you try to deselect Make all files available under the Choose folders page, you may receive an error message - can't stop syncing folder from OneDrive.

How do I stop files from uploading to OneDrive? ›

Here are the steps on how to disable the auto-upload feature in OneDrive:
  1. Click on the OneDrive icon in the taskbar.
  2. Click on the gear icon in the top right corner.
  3. Select Settings.
  4. Under Account, uncheck the box next to Auto-upload photos and videos.
  5. Click on Save.
Aug 26, 2023

How to free up space using OneDrive? ›

If you need more space, you can change the file back to online only. Just right-click the file and select “Free up space.” With Storage Sense turned on, these files will become online-only files after the time period you've selected.

How do I stop auto upload to OneDrive? ›

If you don't want them to sync - right click the OneDrive icon in the taskbar and click settings. Then look at the “Sync and backup” settings -> manage backup and you can switch off any or all of them.

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