Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 271,524 ratings
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Problems in the last 24 hours in Middletown, Kentucky
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Middletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Spectrum
Spectrum is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (9%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Middletown, Jefferson County, Kentucky
The most recent Spectrum outage reports came from the following cities:Louisville, Jeffersonville, La Grange, Prospect and Crestwood.
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City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Middletown, Kentucky
Latest outage, problems and issue reports in Middletown and nearby locations:
Dävîd MčÑēįłł (dmprojcttcor) (@fluxdavidflow) reported fromCity of Saint Matthews, Kentucky
I am at my breaking point with @GetSpectrum . I’ve had to reset my router 4 times today (3 times yesterday) and I still can’t get anything to connect. And yes, the bill has been payed, I actually kinda got a connection yesterday. This is horse sh*t. Ugh. Absolutely ridiculous
Jacob Lamping (@jlamping23) reported fromLouisville, Kentucky
Stop wasting money on mailing me offers and annoying customer service representatives. Instead, invest on your WiFi service so I can keep streaming stuff for free off of Reddit. Thanks @GetSpectrum
Mark Holloway (@NKYIota2010) reported fromLouisville, Kentucky
@GoCards @UofLPresNeeli @vincetyra ..I suggest from Cards fans if @Ask_Spectrum does not carry the @accnetwork before football season that we cancel and look to @DIRECTV @Uverse or @dish
Skull One. (@Cyclone9650) reported fromJeffersonville, Indiana
@qu1tfollowingme @WarpCoreCammy @RogueSquadPod I always thought you NPC's were at the lower end of the genetic spectrum, and now you're proof of that. I wouldn't be surprised if you talked to your kids like that, but probably not considering you still live in mommy's basem*nt you ****.
Race Baiter of Louisville Tweets (@OutkastCard) reported fromBoston, Kentucky
@Ask_Spectrum 1st you raised my bill by 40 bucks when you failed to tell me that some promotion I was receiving expired, without any notice. Now my internet has been whacky slow ALL week and now I have an internet outage. But I bet you still expect me to pay that $240 though.
Mark Holloway (@NKYIota2010) reported fromLouisville, Kentucky
Wondering of @Ask_Spectrum is going to carry the @accnetwork in Louisville before I move. If not, I will have to cancel and call @DIRECTV for service. Then tell my friends and family to switch.
Rafael Bello (@rafabelloo) reported fromLouisville, Kentucky
@MattHodge2490 @ostrachan Then it is kind of bad form to try to pontificate if you recognize it is a cultural phenomenon with certain spectrum.
Paul Rolfes (@prolfes) reported fromLouisville, Kentucky
Once again @GetSpectrum internet service (and phone) is out in my Germantown neighborhood. So off I go to find a hotspot. Makes it tough on home workers. #InternetFail #Louisville
BRIAN!! (@BrianSimpsonKY) reported fromLouisville, Kentucky
@Ask_Spectrum Just sent....my bad on me not knowing stuff lol
Auntie Begonia (@Slackermom66) reported fromLouisville, Kentucky
@Ask_Spectrum @GetSpectrum fix my damn internet. It has always sucked but it has been deteriorating over the past two weeks. Our wifi had been dropping out at 10-11 pm every night but now it drops out all the time. We reset the router etc.
Ben Carter (@notbencarter) reported fromLouisville, Kentucky
@CAGirlinKYWrld @GetSpectrum I called last week to inquire about an internet-only package a neighbor had described on a facebook group. (We need internet now that @googlefiber is leaving Louisville.)On hold 24 minutes before I got to ask someone about becoming a customer.😳🙄🙄🙄😵
Tim S. (@oArctic) reported fromJeffersontown, Kentucky
Miraculously I now have no internet after trying to fix a upload speed issue. Thanks @Ask_Spectrum
👑LJ tha King👑 (@LJthaFiasc0) reported fromLouisville, Kentucky
@jasonmillerprod I left Spectrum years ago for the same thing (contract disputes, blocking channels) so I am just gonna wait it out but this sh*t is getting old. @Uverse
Rafael Bello (@rafabelloo) reported fromLouisville, Kentucky
@MattHodge2490 @ostrachan Then it is kind of bad form to try to pontificate if you recognize it is a cultural phenomenal with certain spectrum.
Laura 🏀 (@BeaglesaurusRed) reported fromLouisville, Kentucky
@K_Geezy74 We've had Spectrum internet for years, bit the bullet and switched over for TV too back in January. Had some technical issues that kind of drove me crazy but a tech came out last month and replaced something on the pole and cable chewed by squirrels and been great since.
henry gardner (@henryga55111753) reported fromBuechel, Kentucky
Never use @GetSpectrum! Just cancelled my service with them after 10 years. It has been a nightmare. Talked to 5 reps on the phone today and had the worst experience. You know it must be bad if I’m willing to give up internet with no other providers in the area.
Sondra Miller (@smiller442) reported fromOrchard Grass Hills, Kentucky
@Ask_Spectrum outage for over 2 hours now.
Auntie Begonia (@Slackermom66) reported fromLouisville, Kentucky
@Ask_Spectrum That is bullsh*t. This happens if not every night then every other night. Get someone out here to make the service I pay for reliable. We just had a guy out last week who clearly did not fix it.
cameronS......er (@CAMx502xS) reported fromJeffersontown, Kentucky
@Ask_Spectrum @hurricanesohio That just pure ignorance to not have the ACC network in Louisville.... If y’all need someone filling out forms to make it happen then fire everyone you have lol.
Auntie Begonia (@Slackermom66) reported fromLouisville, Kentucky
@GetSpectrum we’ve had techs at the house four times and yet compared to AT&T and Google Fiber, Spectrum sucks. You had to got a massive cash influx when Google Fiber dumped Louisville and yet you consistently and repeatedly suck *****.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
District 13th Hollywood (@District13Rep) reported
@Ask_Spectrum @GetSpectrum Internet is out of service again in Hollywood, CA 90029 - 4x in two days, #SpectrumFail needs to credit every affected customers’ internet bill - for the outage.
Joslyn Hansen (@Joslynm) reported
Wtf is this actual rain?? I’m both too warm and now damp @ErickAdameOnTV would not have let this happen to me. @NY1 @GetSpectrum y’all gotta fix this
bscottkelley (@bscottkelley) reported
Hey @Ask_Spectrum is there a reason no one from technical support that can help with syncing a phone with a watch cellular? 4 different calls and all have been over 2 hours long with no resolution. I know it’s a first world problem but seriously? @GetSpectrum
Gabriel Langenbrunner (@JustLangy) reported
@Ask_Spectrum Im sorry - this is all we can do for you @GetSpectrum has legit been THE WORST internet company to deal with and I wish there was another company to go to.
amfh (@amfhTX) reported
@Ask_Spectrum MSNBC, CNN and CNBC show a black screen, but we can get other channels no problem.What is the issue here?
Susie Sobol (@SusieSobol) reported
@GetSpectrum @Ask_Spectrum Terrible customer service; sales team miscommunicated activation dates on my account so I had to pay $$ for services that were never used. Another case of a HUGE conglomerate ******* over the single consumer. DO BETTER.
420man (@Lgbrandon420) reported
@ericswalwell @GetSpectrum Worst ad EVER i thought i was watching the @TheBabylonBee maybe you should show your vids of you and Fang Fang
Tar Heels 4 Life (@Tar_Heels_4Life) reported
Is anyone else having problems with their @GetSpectrum billing? I get a paper bill that says I owe but when I go online it shows $0 balance. I'm just getting conflicting answers from @Ask_Spectrum Guess it's time to try @ATT for my internet needs!
BB_Links (@bmbell71) reported
@ericswalwell @GetSpectrum Good for them! You're a total piece of crap by the way.
BlueDragon424 (@BlueDragon424) reported
@JustLangy @GetSpectrum Rough on the upload though. Is that enough to stream. I pay $90 for gig up and down. Usually in the 800's though.